Live tracking across 120+ carriers, with WAKEPOINT+ AI agents watching and acting on your freight 24/7.
Finds why ETAs slip
Stops fees before they start
Track by forwarding a PDF
Your 7am freight memo
Replies to "where's my order?"
Turns shipments into trends
All paid plans include the API, alerts, and unlimited views. WAKEPOINT+, the full AI agent suite, comes with Tracker AI and Enterprise AI. A shipment = one container tracked door-to-door.
Paste any container, booking, or B/L number. We detect the carrier, pull every milestone, predict the real ETA, and the agents take it from there.
This is what no competitor has: not a chatbot, but a team of autonomous agents that monitor, investigate, act, and report, while you sleep. Watch them work, live:
Watches AIS, port congestion, and carrier notices. When ETAs drift, it finds why, and briefs you in plain English.
Tracks last free days, drafts the dispatch email before charges start, escalates in dollars: “$1,250/day starts Friday.”
Forward any booking or B/L PDF to track@wakepoint.co, tracking starts automatically. Onboarding is an email.
7 a.m. digest: what moved overnight, what's at risk, what needs a decision. A chief-of-staff memo, not a data dump.
Your customers ask “where's my order?”, the agent replies under your brand with live data, in seconds.
Analyzes every shipment, shippers, lanes, cargo, frequency, and delivers scheduled business trend reports. See below ↓
Every container you track carries business intelligence: who shipped it, on which line, what cargo, to which destination, how often. The Trade Analyst turns that exhaust into scheduled reports, so you see the trends in your own trade before your competitors do.
The Wakepoint command deck, exceptions first, Copilot briefing on top, every shipment one click deep. No training required.
Watch a real scenario play out, from tracking a container to the agents catching a problem and fixing it. The demo runs itself; click any step to jump.
MSCU 883104-9 · 3 free days left at Oakland. $1,250/day from Friday. Dispatch drafted, tap to review.
Shenzhen volume doubled in Q2. Consolidating textiles onto Maersk WestMed would save ~$6,200/quarter.
Departure, transshipment, delay, discharge, gate-out, demurrage risk. Each milestone passes through the agents and lands in your channel of choice, email, SMS, Slack, or a signed webhook straight into your ERP.
Connect Wakepoint to your website or internal systems in an afternoon. Pull updates on demand, schedule automatic refreshes, or let webhooks push events the second they happen.
WAKEPOINT+ is our AI agent suite, Delay Sentinel, Demurrage Guard, Inbox Agent, Morning Brief, Customer Answer Agent, and Trade Analyst, included at no extra charge with the Tracker AI and Enterprise AI plans. Free and Starter get limited Copilot Q&A, and can add WAKEPOINT+ anytime by upgrading.
By default: monitor, investigate, and notify only. Any external action (sending a dispatch email, replying to your customer) waits for your one-tap approval. You can grant per-action autonomy later, everything is logged.
One shipment = one container (or one B/L) followed for its entire journey, regardless of refreshes, API calls, or alerts. Failed lookups never count.
Only your own tracked shipments: origins, destinations, carriers, shippers, cargo references, and timing. It never sees other customers' data, and reports are private to your account.
Yes, container, booking, or B/L. We auto-detect the carrier and normalize everything into one clean timeline across web, iOS, and API.
Anytime, in one click. Unused shipments roll over one month, and there's a 30-day money-back guarantee on your first payment.
Set up your first tracked shipment in under 60 seconds. Free plan forever, trial on everything else.
7-day trial, no credit card up front. Cancel anytime.
This prototype captures your details locally. Connect Stripe Checkout at the marked hookup point to take real payments.